When you hear the phrase, “conflict resolution” ones mind might envision two co-workers in a heated exchange with tempers flaring.  But that’s not usually the case.  In the workplace, conflict could mean two people are in disagreement over the way a situation should be handled.  Tempers aren’t flaring, but there is definitely very strong opinions.  […]

“Small businesses are the backbone of our economy!”  “Local business owners are the pillars of our community!”  “Running a business requires superhero-like tenacity!” These are things that we hear all the time.  They are ABSOLUTELY true!  Business owners are superheroes that must wear their “game face” at all times to instill confidence in their clients […]